Privacy Policy

This Privacy Policy explains how Glow Grow India ("we", "us", "our"), a digital marketing and creative agency based in Jaipur, India, handles information when you visit this website or contact us.

1. Information you give us

When you submit our enquiry form, we collect:

• Your name, email address and phone number
• Your company or brand name (optional)
• The service you are interested in, your budget range and your message
• The page of our website you submitted the form from

If you contact us by WhatsApp, email or Instagram, we receive the details you share there.

2. Website usage information

If you accept analytics cookies, we use Google Analytics to collect anonymous usage information such as pages viewed, approximate location (city/country), device and browser type, how you arrived at our site, and clicks on contact buttons. This does not identify you personally.

3. Cookies

We only set analytics cookies after you click "Accept" on our cookie notice. If you decline, no analytics cookies are set. We store your choice in your browser so we don't ask again. You can reset it at any time by clearing your browser's site data.

4. How we use your information

• To reply to your enquiry and discuss a potential project
• To prepare proposals and provide services you request
• To understand and improve how our website performs
• To protect our website and forms from spam and misuse

We do not sell or rent your personal information.

5. Third-party services

We use trusted providers to run this website and handle enquiries, including:

• Our website hosting and database provider, where enquiries are stored
• Google Sheets (Google), used by our team to manage enquiries
• Google Analytics (Google), only if you accept cookies
• WhatsApp and Instagram (Meta), if you choose to contact us there

These providers process information under their own privacy policies.

6. Storage and security

Enquiries are stored securely with access limited to authorised Glow Grow India team members. Our website is served over encrypted HTTPS. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.

7. Data retention

We keep enquiry details for as long as needed to respond to you and manage any working relationship, and delete or anonymise them when they are no longer needed, unless we must keep them for legal or accounting reasons.

8. Your rights

You can ask us to access, correct or delete the personal information we hold about you, or withdraw consent for analytics at any time. Email us and we will respond within a reasonable time.

9. Contact us

Email: glowgrowindia.in@gmail.com
WhatsApp: +91 99935 51132
Location: Jaipur, India

10. Updates to this policy

We may update this policy from time to time. The latest version will always be on this page with the "Last updated" date above.